Time and price
The average delivery time for your panoramic wallpaper is 12 working days.
After confirming your order, you'll receive an order confirmation e-mail with a link to download the installation guide, as well as your invoice.
Your order is processed within 48 hours (except for customization requests). As soon as your panoramic wallpaper has been created, you will receive an email from the carrier with your tracking number and estimated delivery date. By default, delivery is by Colissimo.
Colissimo France and Europe
Delivery costs: FREE - 3 to 5 working days
Colissimo DOM - TOM
Delivery charge: 55 euros - 8 to 10 working days
Rates are updated automatically.
SwissPost
Delivery: 29 euros - 7 to 9 working days
The price list is updated automatically with your tax credit.
UPS WORLD, we deliver to every country in the world
Delivery charge: 49 euros - 6 to 8 working days
The price list is updated automatically with your tax credit.
We are not responsible for delays caused by the logistics company.
Our murals are packaged in 75 cm long recycled cardboard boxes. It is important to check your order and the condition of the parcel before accepting it from the deliveryman. Finally, when the wallpaper is installed, you accept your order.
Return policy
Personalized products cannot be returned. Due to customization, the withdrawal period does not apply.
For any return request, please contact us by email at contact@muralconcept.fr or by phone 05 80 97 49 28.
Shipping costs for the return of goods are at the customer's expense as indicated in our general terms and conditions.s. It is essential to have a proof of deposit and tracking of the goods. Please read our general terms and conditions of sale for full details.
