Deadline and price
The average time to receive your panoramic wallpaper is 12 working days.
After validating your order, you receive an order confirmation email with a link to download the installation guide, as well as your invoice.
Your order is processed within 48 hours (except request for personalization). As soon as your panoramic wallpaper is created, you will receive an email from the carrier indicating your tracking number as well as the estimated date of your delivery. By default, delivery is provided by Colissimo.
Colissimo France and Europe
Delivery costs: Free- Deadline 3 to 5 working days
Colissimo Dom - Tom
Delivery costs: 55 euros - Deadline 8 to 10 working days
The prices are updated automatically.
Swisspost
Delivery costs: 29 euros - Deadline 7 to 9 working days
The price is automatically updated with your taxcat.
UPS world, we deliver all countries of the world
Delivery costs: 49 euros - Deadline 6 to 8 working days
The price is automatically updated with your taxcat.
We are not responsible in the event of delays caused by the logistics company.
Our wall frescoes are packaged in recycled boxes 75 cm long. It is important to check your order, and the state of the package before accepting it to the delivery man. Finally, the installation of the wallpaper applies acceptance of your order.
Return policy
Personalized products cannot be returned. Due to personalization, the retraction period does not apply.
For any request for the return of goods, we thank you for contacting us by email at contact@muralconcept.fr or contact us by phone 05 80 97 49 28.
The costs of shipping the return of the goods are the responsibility of the customer as indicated in our general conditionss. It is essential to have proof deposit and follow -up of the goods. We thank you for learning about our general conditions of sale to find out all the terms.
